12modules, all open
295short, bite-sized lessons
汉字characters, pinyin and English on every phrase, with audio
$0free, with no account: progress is saved in your browser

The twelve modules

One clinic day and the conversations around it. Each module has vocabulary with flash cards, scripts, dialogues, role-plays, a Knowledge Check, homework and a printable phrase sheet.

Module 1打招呼 Greetings at the Counter Welcome a customer, introduce yourself, confirm who they are and find out what they need, all in Mandarin, in the first sixty seconds at the counter. 20 lessons
Module 2交方取药 Drop-off and Pickup Talk a patient through drop-off, pickup and refills in Mandarin: new prescriptions, refills and transfers, the wait, ID and signatures, and what to say when it isn’t ready. 25 lessons
Module 3保险付费 Insurance and Payment Explain insurance, copays and generics in Mandarin, handle “insurance won’t pay,” say any price aloud, and take payment smoothly. 25 lessons
Module 4用药指导 How to Take It Explain a new medicine in Mandarin: what it is for, how and when to take it, what to expect, missed doses and storage, checked with teach-back. 25 lessons
Module 5剂型 Dosage Forms and Devices Explain common devices step by step in Mandarin: spray inhalers and spacers, eye and ear drops, nasal sprays, creams, patches and insulin pens. 25 lessons
Module 6副作用 Side Effects and Safety Talk about side effects, allergies and interactions in Mandarin: what’s common, what to report, what’s an emergency, and what doesn’t mix. 25 lessons
Module 7中药保健品 Herbal Medicines and Supplements Ask about Chinese herbs, tonics and supplements in Mandarin, without judgment, and say the key cautions. 25 lessons
Module 8非处方药 Over-the-Counter Help Talk through everyday problems in Mandarin: ask the counter questions, explain doses and limits, and say clearly when to see a doctor or call 911. 25 lessons
Module 9慢病用药 Chronic Disease Medicines Support patients on long-term medicines in Mandarin: blood pressure, diabetes, cholesterol and blood thinners, home readings, and staying on track. 25 lessons
Module 10疫苗接种 Vaccines at the Pharmacy Talk a patient through a vaccine visit in Mandarin: screening, consent, the shot itself, the fifteen-minute wait, and what to expect afterward. 25 lessons
Module 11特殊人群 Children, Older Adults and Caregivers Serve children, older adults and caregivers in Mandarin: children’s doses, easier routines for older patients, and families within the privacy rules. 25 lessons
Module 12沟通难题 Problems and Hard Conversations Talk through the hardest moments at the counter in Mandarin: shortages, mistakes, complaints, refusals and crises, calmly and honestly. 25 lessons

Who it’s for

Pharmacists and pharmacy technicians
Pharmacy students and interns
Community and hospital pharmacy staff
Anyone who counsels patients on medicines

Some Mandarin helps, but every line has pinyin, English and audio, so you can start from the first lesson.

How it works

Speak, don’t just readSay every phrase out loud. Silent reading does not build clinical fluency.
Characters firstEvery term appears as 汉字, pinyin and English. Read the characters, check the pinyin, and use English only to confirm.
Rehearse it liveRole-plays and drills are meant to be done out loud, with the English covered.
Record and compareEach module ends with homework. Record yourself and compare week to week.

Earn a certificate

Pass a module’s Knowledge Check and get a certificate of completion you can print, save as a PDF or add to your LinkedIn profile.

A phrase every week

One clinical Mandarin phrase a week, with pinyin and a tip, plus a note when new modules open.

Get the phrase of the week

Practice with a real listener

A 1:1 session is the fastest way to turn these scripts into something you can say under pressure.

Book a 1:1 session

Start with Module 1

Finish it and you can open a visit at the counter in Mandarin.

Start the course